As one of the only retailers of Motorsports Safety Equipment in the country, we're used to getting some returns. Although we'll try our best to make sure you get the best fit, sometimes the only way to be sure is to try it on in person. If you can't visit our Sterling, VA Showroom feel free to order from us and return it if the product doesn't fit, or doesn't meet your expectations.
For orders placed online, how to create a return by mail:
1. Create and print your shipping label using the link below. Enter your order number and 5-digit zip-code when prompted. Your order number is the 8-digit number beginning with 5. Please note: A minimum $8.95 fee for the price of the return shipping label will be deducted from refunds that do not meet our return policies (below).
2. Pack your return securely using an appropriate shipping box/container. Please do not use the product packaging to ship your order (this will result in a restocking fee). Use appropriate padding for fragile items to prevent shipping damage to the merchandise. Please include the original return packing slip and any other proof of purchase.
3. Tape your package securely and affix the return shipping label to the outside of the package. Make sure to cover or remove any existing shipping labels! Drop off your package at the Fed Ex location nearest you.
For orders placed by phone or through any other sales channels:
We currently cannot process orders placed by phone, through Amazon, or through any other sales channels through the above link. To request an RMA # (Return Merchandise Authorization Number), please call us at 1-800-934-9112, or send us an e-mail at firstname.lastname@example.org and we'll send you an RMA # (Return Merchandise Authorization Number). After you have an RMA #, simply package your purchase properly, and write the RMA # on the outside of the shipping container. Ship to:
22585-D Markey Ct.
Sterling, VA 20166
Returned merchandise must be in new, unused and resellable condition, with all original accessories, packaging, tags, etc. included. Returns must be shipped prepaid (no C.O.D.s). For your security, we highly suggest sending your return via a traceable manner (such as UPS, FedEx, or USPS Priority Mail), and purchasing insurance. OG Racing is not liable for packages that are damaged in transit or not received. Please DO NOT use the manufacturer's retail packaging as your shipping container, or make any marks on the retail packaging as this will make the item unsaleable. No credit will be issued for items not in new condition and such items may receive a restocking fee, or be returned at your expense. Returns received after 30 days may only be eligible for store credit - please contact us for details. Special order items, and custom suits are NOT returnable.